Privacy Policy
Privacy Policy for The Organic Collective (New Zealand)
Effective Date: 28 March 2025
The Organic Collective ("we," "our," or "us") is committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you use our marketplace services (the "Services") via our platform powered by Sharetribe.
1. Collection of Personal Information
We collect personal information directly from you when you:
- Create an account
- List or purchase products
- Communicate with other users or us
- Subscribe to newsletters or promotional emails
- Participate in surveys or promotions
The types of personal information we collect may include:
- Name
- Email address
- Contact information
- Location
- Payment details (processed securely by Stripe)
- Product and listing information
We may also collect data automatically when you use our Services, including IP address, browser type, and usage data, via cookies or analytics tools.
2. Use of Personal Information
We use your personal information to:
- Provide and improve the Services
- Facilitate transactions between users
- Communicate with you
- Send promotional materials (if opted in)
- Enforce our Terms of Use and policies
- Comply with legal obligations
3. Disclosure of Personal Information
We may share your personal information with:
- Other users, when necessary for marketplace transactions
- Third-party service providers (e.g., Stripe for payments, Brevo for communications, Google for analytics)
- Legal authorities, if required by law or to protect rights and safety
We do not sell your personal information.
4. International Transfers
While we are a New Zealand-based business, some service providers (e.g., Sharetribe, Stripe) may store or process your personal information overseas. We take reasonable steps to ensure these providers comply with New Zealand privacy laws and safeguard your information.
5. Data Security
We use reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. These include SSL encryption, limited access controls, and trusted third-party hosting providers.
6. Your Rights
Under the New Zealand Privacy Act 2020, you have the right to:
- Access your personal information
- Request correction of your personal information
- Withdraw consent for promotional communications
- Lodge a complaint with the Office of the Privacy Commissioner (privacy.org.nz)
You can manage your preferences or request access/corrections by contacting us at anzorganiccollective@gmail.com.
7. Data Retention
We retain personal information only as long as needed to fulfil the purposes outlined in this policy or as required by law.
8. Use of Cookies
Our platform uses cookies to enhance your experience, analyze usage, and provide personalised content. You can adjust your browser settings to refuse cookies, but this may affect functionality.
9. Changes to this Policy
We may update this Privacy Policy occasionally. If we make significant changes, we will notify you via the platform or email. Continued use of the Services means you accept the updated policy.
10. Contact Us
If you have any questions or concerns, please contact us:
The Organic Collective
Email: anzorganiccollective@gmail.com